Q: Why work with Charity Sports Auctions?

            A: We are considered to be the most respected firm in our industry. CSA has maintained a 95% yearly success rate of repeat business year after year with the organizations we originally team up with. When you sign up with us, you will experience the difference right from the start.  If professional first class services and a selection of quality products is what you are looking for in a company, then there is no need to look further.   We always have your best interest in mind and look to develop lasting relationships with the organizations with work with.   
 

Q: What is consignment?

            A: Consignment is a process of supplying you with items for your auction without paying for them upfront. Once your event is over, you are only responsible for paying for the items that are sold and returning any unsold items to us.
 

Q: How do I know your items are authentic?

A: Our items are absolutely 100% authentic as all signatures are from professional paid athlete signing sessions. Street autographs are unacceptable and do not meet the standards of Charity Sports Auctions. Each hand signed item will come with a certificate of authenticity from our parent company, Executive Sports Memorabilia. Be assured, we take the issue of authenticity extremely seriously and state our strong reputation on it. 
 

Q: Do we pay the retail price for auction items?

            A: No, we will discount the items to a wholesale price level for you.
 

Q: Do you work with organizations across the country?

            A: Yes, we work with organizations and companies located in all 50 states.
 

Q: What is the difference between the Off-Site and On-Site Programs?

            A: For Off-Site, CSA will ship the items to you and you are responsible for all aspects of handling the items during your event. If you select our On-Site program, we will manage every aspect of the auction including set up, management, redemption, and shipping.
 

Q: Is there a minimum order required to work with Charity Sports Auctions?

A: No, there is no minimum order as we do not want you do have more auction items than you feel comfortable working with.
 

Q: How many months prior to my event should we begin talking about working together?

            A: The earlier the better.   But if you are within a few weeks of your event, we are still interested in working with you and can assure you of our same professional and first class services.
 

Q:  Who pays for the shipping costs?

A: The charity or company holding the event is responsibility for all shipping charges for Off-Site Programs.
 

Q: Who is responsible for damages to items that may occur during shipping?

A: We highly suggest that all packages are pack professionally and properly insure all items with the shipping carrier that you decide to ship with. Once you insure the items with the shipper, they will be responsible for any damage or lost items.
 

Q: Can you ship items to guests that do not live in the local area?

A: Yes, if you have signed up for our On-Site Program, we are here to cater to you and your guest's needs. We offer complete drop-ship services for out of town visitors that may attend your event.

Q: If we sign up for the On-Site Program with Charity Sports Auctions, how quickly will my charity receive the proceeds check?

A: We usually are able to process a check with 24 hours after the event.  In the event of personal or corporate checks from winning bidders, we ask that you wait about one week to allow the checks clear.

Q: What form of payment do you accept when you do charity auctions?

A: CSA accepts all major credit cards, checks, and cash.

Q: How do I know that we are receiving the correct total of the proceeds?

A: When you work with CSA, you will always know your consignment price prior to the event as it is broken down in a spreadsheet format. Once the event is over, you will receive a copy of that same spreadsheet with an added column for final bid totals. Also, if you request, you can receive printed copies of all final bid sheets along with your proceeds check.

Q: How many days after our event is our payment due for all sold auction items?

A: We require that all sold auction items be paid for within 10 business days after your event.